Who we are
Partners is run by Optizence LLC ("we", "us"). Partners helps adults find people to do activities with, join plans, and meet up. This policy covers the Partners iPhone app and the pages and services behind it.
What we collect
Account details. Your sign-in method (email, phone number, Apple or Google account), name, birth date, profile photo and the interests you choose. You must be 18 or older.
Location. With your permission, your approximate area to find activities nearby and to work out your country. If you start live trip sharing, your position is shared with your crew while the app is in the background until you stop. The exact meetup location of a plan stays hidden until your group confirms.
Plans, groups and messages. Plans you create or join, check-ins, group chat, voice clips, photos and videos you post, ratings, comments, reports and blocks.
Safety and verification. If you choose to verify, a photo of your ID document and a short face-check video, used only to confirm you are who you say you are. Trusted contacts you add for safety sharing.
Contacts. If you turn on contact matching, your contacts' phone numbers are converted to scrambled (hashed) values on your device and only those are sent, to show which contacts already use Partners. We do not receive names or raw numbers.
Camera, microphone, photos and Bluetooth. Used only for the feature you open: ID and face checks, scanning a check-in QR code, voice messages, picking photos, and chatting with your crew when there is no signal.
Device and technical data. Push notification token, device type and app version, and server logs needed to run and protect the service.
How we use it
- Run the app: sign you in, show plans and people near you, match you with groups, and deliver messages and notifications.
- Keep people safe: verify identities, handle reports and blocks, send safety alerts, and moderate content.
- Prevent fraud and abuse, and meet legal obligations.
- Fix problems and improve reliability.
Who sees it
- Other members see your profile and plans according to the visibility you choose. Group members see what is needed to meet up.
- Your trusted contacts see your live location only while you share it.
- Our moderators may review reported content, verification material and safety reports.
- Authorities, when the law requires it or to prevent serious harm.
We never sell your personal data.
Service providers
We use a small number of providers to run Partners: Google Firebase (phone sign-in and push notifications), Apple and Google (sign-in), Google Maps (maps and place search), and our hosting infrastructure. They process data only to provide those services to us.
How long we keep it
- Verification documents and face videos are deleted automatically once they expire.
- Notifications are kept for 180 days and group chat for 365 days.
- Live location is deleted shortly after sharing ends.
- Everything else stays until you delete your account.
Your controls
- Delete your account in the app under Account settings. This removes your profile and personal data. Some records may remain where the law requires or for safety, with personal details removed.
- Export your data from the same screen.
- Permissions such as location, camera, contacts and notifications can be changed any time in iOS Settings.
- Block and report any member from their profile or a message.
You can also ask us to access, correct or delete your data using the contact details below. Residents of California and other regions with privacy laws have the rights those laws provide, and we honour them for all members.
Age
Partners is for people 18 and older. We do not knowingly collect data from anyone younger, and we remove accounts we find belong to someone under 18.
Security
Connections are encrypted, sessions can be revoked, and access to personal data inside our team is limited. No system is perfectly secure, so please use a strong sign-in method and tell us about anything suspicious.
Changes
If we make material changes we will update the date above and tell you in the app before they take effect.
Contact us
Email info@optizence.com.